SHIPPING & DELIVERY

Delivery time: 2–5 business days

Delivery method: Pickup point

Standard shipping: 49 SEK

Free shipping: Orders over 599 SEK

Orders are delivered to a pickup point for a secure and convenient delivery.

Once your order has been shipped, you will receive tracking information by email.

From time to time, ZANOS may offer free shipping for a limited period.

When a free shipping campaign is active, it will be clearly shown on our website and at checkout.

If no free shipping campaign is active, our standard shipping terms apply:

49 SEK standard shipping

Free shipping on orders over 599 SEK

A campaign may have a specific end date. Once the campaign ends, the standard shipping terms apply again.

Estimated delivery time: 3–7 business days

Shipping cost: Calculated at checkout

Tracking: Sent by email after dispatch

Shipping costs depend on the destination and available delivery method. The final shipping cost is always shown before you complete your purchase.

Orders are normally prepared within 1–2 business days, Monday to Friday.

Swedish public holidays may affect processing times.

When your order has been shipped, you will receive an email with tracking information.

Use the tracking link in the email to follow your delivery.

Delivery times are estimates.

Occasional delays may occur because of:

• Public holidays
• High order volumes
• Carrier delays
• Weather or transport disruptions
• Other circumstances outside our control

If your parcel is significantly delayed or appears to be lost, please contact ZANOS Support and include your order number.

We will help you investigate the delivery.

If your parcel or item arrives damaged, contact ZANOS Support as soon as possible.

Please include:

Your order number

Photos of the parcel

Photos of the damaged item

This helps us assist you faster.

Responsibility for the goods is transferred in accordance with the delivery method used and applicable consumer protection laws.